Get found by customers and AI agents
Every customer conversation, understood.
BRIKS makes your business discoverable to customers and AI agents, answers their questions, tells you how they feel, and helps you understand your customers better.
Free to start · Works with any website or online store
A website assistant that knows your business
Answers visitors on your website from your own pages, policies and products — day and night.
Customer insights
Every chat scored for outcome, satisfaction and sentiment, with the questions it couldn't answer.
Ask your business
How did chat do this week? What are customers asking? Plain questions, answers from your data.
Hand-offs, handled
When a visitor needs a person, it becomes a ticket with the whole chat attached.
Customer insights
Know how customers feel. Before it costs you.
Every website chat is scored for how it ended, how satisfied the visitor was, and what they asked about — including the questions your website assistant couldn't answer yet.
Discovery
Get found by customers and AI agents.
People ask your website assistant what to buy. More and more, they ask ChatGPT, Gemini and Claude too. BRIKS makes sure both know your products, get your details right, and recommend you.
In your website chat
Your assistant knows every product, policy and page, so it suggests the right product, with a link, while someone is deciding.
In ChatGPT, Gemini and Claude
BRIKS checks what AI assistants say about you every week, and shows you what to fix so they recommend you, with your details right.
Answer a question once and both learn it: your assistant straight away, and AI through the FAQ on your website.
Assistant
Ask your business anything.
Plain questions, answers from your own chats and emails.
- “How did my website chat do this week?”
- “What couldn’t my website assistant answer?”
- “Which customers were least satisfied?”
Support
When it needs a person, your team takes over.
The visitor leaves their details, and your team gets a ticket with the whole chat attached — plus Gmail, summarised and triaged, with replies drafted for you to review.
- Personal details removed before any AI analysis
- Encrypted, with row-level security
- Replies are only drafts until you send them
Works anywhere
Run your business on autopilot.
BRIKS answers customers, analyses every conversation and hands you what needs a person — while you get on with your day. Keep an eye on all of it from the mobile app, right at your fingertips.
- See how customers are doing at a glance, wherever you are
- Pick up hand-offs and reply from your phone
- Ask your business anything, on the go
See it in action
Everything BRIKS does, in six slides.
Swipe through what your customers, AI assistants and your team see.
Run the business.
Skip the busywork.
Free to start · Your website assistant is live in minutes